These terms set a clear, respectful baseline for using the SmileDirect Dental Care website. They cover browsing, appointment requests, website content and the relationship between online information and care provided by our clinical team.
Please read them carefully. By using this website, you agree to these terms.
Agreement to these terms
These Terms of Use (“Terms”) are an agreement between you and SmileDirect Dental Care (“SmileDirect,” “we,” “us” or “our”). If you use the site on behalf of another person or organization, you confirm that you are authorized to accept these Terms for them.
Using our services
Website content is provided for general education and convenience. It is not a diagnosis, treatment plan or substitute for an in-person examination by a qualified dental professional. Do not use the site for emergencies; call 911 or seek immediate local care when appropriate.
Appointment requests are not confirmed until our team contacts you. We may adjust availability, services or information as our practice evolves.
Appointments and payment
When you submit a request, please provide accurate and current information. A request does not create a provider-patient relationship or guarantee an appointment time. Cancellation, treatment and payment terms will be explained by our team before applicable care begins.
Clinical recommendations, costs, insurance estimates and financing availability depend on your individual circumstances and the information available at the time of consultation.
Website content and acceptable use
All copy, design, photography, illustrations, logos and other materials on this site belong to SmileDirect or are used with permission. You may view and share a link to the site for personal, non-commercial use. Do not copy, republish, modify, scrape or use our materials to imply an endorsement without written permission.
You agree not to interfere with the site, attempt unauthorized access, introduce malicious code or use the site in a way that violates law or another person’s rights.
Disclaimers and limits
The website is provided on an “as available” basis. We work to keep information accurate and current, but we do not promise that every page is complete, error-free or uninterrupted. To the fullest extent permitted by law, SmileDirect is not responsible for indirect or consequential losses arising from your use of the site.
Contact us
If you have a question about these Terms, please contact our team:
We may revise these Terms as the site or our services change. Continued use of the site after an update means you accept the revised Terms.